FREQUENTLY ASKED QUESTIONS
1. How to Register ?
Click on the “Register” button on top right corner and follow the on-screen instruction, remember to provide accurate & active mobile phone number in order to receive your order status update.
2. How to Place Order ?
- Through Our Website
Select from the available product list & other printing requirements including Sizes, Material, Quantity, Finishing, etc., and finally click on “Submit Order”, you will then have to make payment and proceed
to artwork upload.
- Come to our office
You are always welcome to our sales office located at No.40 & 42, Jalan PBS 14/4, Taman Perindustrian
Bukit Serdang, 43300 Seri Kembangan, Selangor DarulEhsan. Remember to bring along your artwork either in CD / USB drive or any other portable storage device.
We do provide FREE broadband service in our sales office if you need to download from your internet
storage. For details, call us at
- Through E-mail
Kindly email your order requirement and artwork to firstname.lastname@example.org. We shall contact you within the same day during normal working hours from 8:30 am – 6:00 pm.
For urgent requirement, you can contact us at
3. How to make payment ?
- Online payment
Our secure online payment system allow you to pay by the following financial service provider :
- Fund transfer & bank-in slip
Please make your payment payable to :
Account : ASIA PRINTMART SDN BHD
- Come to us
You are always welcome to our company and pay by CASH / BANK CARD / CREDIT CARD
For more payment options, please contact our account department at
4. Can I Cancel or Change my order ?
Yes, you can either cancel or change your order within 1 hour after order submitted.
asiaprint.my practice 1 hour only grace period in order to speed up your order duration.
No cancellation / changes will be accepted after this grace period.
For change of order, kindly cancel the previous order and re-submit a new order.
5. How can I keep track of my orders and account balance ?
You can always log on to asiaprint.my to check your order status, payment history & account balance.
Meanwhile, SMS notifications will be provided for your convenient.
6. How do asiaprinting.net deliver to me ?
There are several shipping options available for your choice while placing order, be it self collect,
send by courier services, or by asiaprint delivery truck.
Shipping choice must be made while placing order to ensure smooth deliver